I. All about ICAB​

Agency Manual​

A. QMS/ ISO

QMS Aligned Guidelines

QMS Aligned Forms and Tools

B. PAWIM

Certification, Introduction, and Purpose and Structure

Part I – Functions of the Secretariat

Part II – General Policies

Part III- Child Welfare Unit

Part III – Special Project Unit

Part III – Special Project  Unit

Part III – Family Welfare Unit

Part III – Relative Adoption Unit

Part III – Relative Adoption Unit

Part III – Post Legal Adoption Services

Part III – Planning and Development Unit

Part III -Records Unit

Part III – Accounting Unit

Part III – Cash Unit

Part III – Budget Unit

Part IV – Client Satisfaction, Internal Quality Audit, and Management Review

Part IV – Client Satisfaction, Internal Quality Audit, and Management Review

Part V – Continual Improvement

ICAB Procedures and Work Instruction Manual (PAWIM) (December 7, 2018)

C. FOI

D. Operations Manual