I. All about ICAB
Background of the Intercountry Adoption Board
Mandate/Vision/Mission
ICAB Quality Policy
Citizen’s Charter
- Directory of Officials and Secretariat
- ICAB ISO Certificate of Registration
Agency Manual
A. QMS/ ISO
- Control of Nonconfirmity and Corrective Action Policies and Procedure I AO 25
- Guideline on Management of Documented Information
- Guideline on Organizational Knowledge Management
- Guideline on Customer Feedback Management
- Office of the Executive Director (OED)
- Planning and Development Unit (PDU)
- Admin Unit (AU)
- Child Welfare Unit (CWU)
- Family Welfare Unit (FWU)
- Relative Adoption Unit (RAU)
- Special Project Unit (SPU)
- Post-Legal Adoption Unit (PLAU)
- Records Unit (RU)
- Budget Unit
- Accounting Unit
- Cash Unit
B. PAWIM
Certification, Introduction, and Purpose and Structure
Part I – Functions of the Secretariat
Part III – Special Project Unit
Part III – Special Project Unit
Part III – Family Welfare Unit
Part III – Relative Adoption Unit
Part III – Relative Adoption Unit
Part III – Post Legal Adoption Services
Part III – Planning and Development Unit
- Part III – Planning and Development Unit
- Annexes A
- Annexes B
- Annexes C
- Annexes D
- Annexes E
- Annexes F
Part IV – Client Satisfaction, Internal Quality Audit, and Management Review
Part IV – Client Satisfaction, Internal Quality Audit, and Management Review
Part V – Continual Improvement